Shipping Policy
At Fragrantica India, we aim to deliver 100% genuine, premium imported perfumes safely and quickly to your doorstep. Please read our shipping guidelines to understand how your order is processed and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days after successful payment.
Orders placed on weekends or holidays will be processed on the next working day.
During high-demand or sale periods, processing may take slightly longer.
2. Shipping Time & Delivery
After dispatch, orders are typically delivered within:
2–5 business days for metro cities
4–7 business days for non-metro cities or remote locations
Delivery timelines may vary depending on courier partners, weather conditions, or regional restrictions.
3. Shipping Charges
Standard shipping charges are applied at checkout based on your location.
Free shipping offers may apply during special promotions.
4. Order Tracking
Once your order is dispatched, you will receive a tracking link via email or WhatsApp.
You can track your order status anytime using the provided tracking number.
5. Address Accuracy
Please ensure that the shipping address and contact details provided are accurate.
Fragrantica India will not be responsible for delays or non-delivery caused due to:
Incorrect address
Incomplete details
Unreachable phone number
If the package is returned due to wrong address or failed delivery attempts, reshipping charges may apply.
6. Packaging & Safety
All perfumes are packed securely with multiple protective layers to avoid leaks, breakage, or damage during transit.
We use tamper-proof packaging to ensure product safety.
7. Damaged Shipment
If you receive a damaged or leaking package, immediately refer to our Return & Refund Policy.
Damage must be reported within 48 hours of delivery.
8. International Shipping
Currently, we only deliver within India.
International shipping will be added soon and announced on our website.
9. Customer Support
For any shipping-related questions or concerns, please reach out to us:
Email: Support@fragranticaindia.com
WhatsApp: +91 911912-7008
Our team will be happy to assist you.